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  1. Note: Capsules are NON-REFUNDABLE

    We accept returns by permission only. Just returning something to us does not guarantee that we will take it back or issue a refund. email us at: to make arrangements for the return.

    There is a 25% restocking fee for all returns. This fee is based on the actual price paid for the item. We will NOT refund shipping charges.

    To be eligible for a refund, you MUST return your item within 14  days of receiving it. Refunds are issued within 48-72 after receiving the returned item (not the day shipped back to us).

    Broken Items:

    • Note: Proof of broken and/or damaged shipments must be provided by the customer in the form of a photograph
      (or merchandise must be returned in its original packaging within 14 days of purchase).

    Buyer's remorse: If you just simply did not like the item or it was not what you expected, we will take it back (within 30 days of purchase. However, some rules apply:

    • The item must be unused.
    • The item must be in its original packaging and in perfect working condition.

    A restocking fee of 25% of the retail price of the item being returned will be withheld from the amount refunded. In addition,
    please note, we are unable to refund shipping charges do to buyer's remorse.

    Our website is constantly being updated with new products and images. Please refer to the images that we provide, while deciding your order of colored capsules. Keep in mind that colors may vary or appear darker in the images provided. Do not assume that colors currently available are the same as ones previously ordered. We are always manufacturing new products as well as new varieties of existing products, so variations may exist. For a list of colors always available please contact us.

    If you fail to provide updated and correct shipping address for the delivery method that you chose and the product is returned to us, we will not reship to you unless you pay the re-shipping charges. The same applies to unclaimed items.

    INTERNATIONAL (outside the UK) shipments that have been returned because they were disallowed by your country's customs or unclaimed by you will be subject to a restocking fee.

  2. Under the event that DR T&T HEALTH UK LTD mistakenly ships the wrong color, size and/or flavor, the company will ship the merchandise ordered by the customer at no cost. we may ship by air-express or by ground (UPS or USPS) the second time.

Notice for International Customers:

Please note that DR T&T HEALTH UK LTD is not responsible for any delays pertaining to customs clearance at the destination country. For additional information regarding customs clearance issues or questions, contact either the carrier  or the customs authorities in your country of residence.

Accepted Payment Methods

We accept all major credit cards as well as PayPal  In addition, we also accept personal checks and money orders via mail.

Shipping Policies and Methods

Orders of in-stock items, placed before 12pm EST, will usually ship the same day, but please allow 24-48 hours for order processing, especially if your order was placed during the weekend. You should expect any domestic order shipped via standard shipping to arrive at your door within 3-7 business days. 

Cancelling an Order

If for some reason you need to cancel an order, send us an email to  as soon as possible. If your order has yet to be shipped, we can cancel it, free of charge, no questions asked. If your order has shipped before you contact us to cancel it, you will need to request a return and your order will be subject to our return policy.

There are no free trial customer enrolment of recurring transactions on